| How can I contact you? |
| Please forward your product inquiries to support@jacovinonline.com |
| How do I pay by Mail? |
| It's simple contact us as support@jacovinonline.com to arrange payment. |
| How Long will it take to get my order? |
| Orders purchased from our site will be processed and shipped within 48 hours. |
| What are your Shipping rates? |
| JacovinOnline.com provides free standard ground shipping in the United States for all orders over 50 dollars. Otherwise we charge a flat five dollar shipping fee. Expedited shipping is available upon request and should be noted in the comments section when you checkout. |
| What is your refund/return policy? |
| We will gladly exchange all items within 30 days of purchase, we will exchange your purchase for an item of equal or lesser value. To be considered a return the item must be returned in like new condition. Our goal is 100% customer satisfication. Any additional inquiries pertaining to our refund policy should be forwarded to support@jacovinonline.com |
| Do you sell wholesale to retailers? |
| Yes, For Wholesale quotes please forward inquiries to support@jacovinonline.com |
| What are your products made of? |
| We place a heavy emphasis on producing products that are top quality. For specific product composition check the details section of the of the item in the cart or forward inquiries to support@jacovinonline.com |